Organization & Management Courses Summer 2004

Keene Site
Portsouth Site


Keene Site


OMD 643
Assertive Management

Competency Area: Self Development
Priority to 2nd year O&M students

“What should I do when someone doesn’t follow through on what they promised?” “What do you say to a team member whose negativity is dragging everyone down?” “How do you handle a boss who says every task is “top priority’?” “How can I encourage someone who seems so afraid to speak up?” These are only a few of the situations participants bring to this course, and there’s likely a successful approach to all of them. The solution begins with us. We need to learn how to take charge of ourselves – and our jobs – and then stay in charge when there’s resistance. Often, however, we set “traps” for ourselves through a variety of ineffective interactions with employees, peers, and bosses. This course examines managerial practice from three behavioral perspectives – passive, aggressive, and assertive – and offers models and coaching to assist participants in responding more effectively to difficult situations involving others in the workplace. Pre-course readings and in-class case presentations are required. Students may do additional readings and discussions, field or research projects, or case study analysis on-line.

Keene Site
Section K: Ed Tomey
Time: Saturday & Sunday, July 17 & 18,
9:00 am – 4:30 pm
Maximum: 20

Credits: 1


OMSI 502
Critical Issues in Educational Leadership

Competency Area: School Law/School Issues
Required of and Priority to Principal Certification students.

This course explores pressing educational concerns from the perspective of the building level administrator. Through lecture, group discussion, research, and presentations of issues, class members will explore and seek solutions to issues surrounding students, assessment and accountability, curriculum, teacher supervision and staff development, parent and community planning and the change process. Several working practices will be proffered including a “big picture” model, which may help prevent educational leaders from being overwhelmed. Students will do additional readings and discussions, field or research projects, or case study analysis on-line. Pre-course reading will be required.

Keene Site
Section K: John Carr
Time: Fridays & Saturdays, June 25 & 26 and
July 23 & 24, 9:00 am – 4:30 pm
Maximum: 18
Credits: 2


OMG 533
Group Dynamics & Leadership II

Competency Area: Collaboration & Group Dynamics
Prerequisite: OMG 535 Group Dynamics & Leadership I, or written permission of instructor attached to or on registration form.
Priority to 2nd year O&M students

This course is for students who have completed Group Dynamics and Leadership I and want an opportunity for focused skill development in group leadership and membership. Building on the framework presented in Group Dynamics I, students will gain advanced experience in diagnosing group needs and matching leadership style to stage of group development. We will focus on skills involved in providing direction and providing support. These include: establishing team purpose, norms, goals, and roles; structuring and facilitating meetings; managing the task process; facilitating collaborative decision-making; including and addressing emotions; managing conflict; and giving and receiving feedback. Students will do additional readings and discussions, field or research projects, or case study analysis on-line. Prior to the class meeting, students will read articles and post their comments on line.

Keene Site
Section K: Donna Mellen
Time: Friday, Saturday & Sunday, July 9, 10, & 11,
8:30 am – 5:30 pm
Maximum: 24
Credits: 2


OMR 610
Information Technology: Concepts & Applications

Competency Area: Research & Information Design (Required)

This course will provide students with historical, current technical, and managerial perspectives on basic information systems and technology (IS/IT) concepts, as well as techniques and approaches for employing IS/IT in a management/knowledge worker role and in managing the IT resource. Specific topics covered include: a brief history of IS/IT, as well as contemporary issues and developments, spreadsheets, configuring systems, the use of Intranets for online team projects, and the use of the Internet as a management information resource. Students will be expected to use Excel spreadsheet software (or the equivalent) and PowerPoint. A significant portion of this course will be conducted on-line.

Note: Students will be expected to participate in on-line exercises beginning in the last week of May. No student may add this course after June 4, 2004.

Keene Site
Section K: Thomas Smith
Time: Thursday, June 24,
8:30 am – 5:30 pm
Maximum: 18
Credits: 2


OMC 691
Practicum
Practicum Seminar

Competency Area: Purposeful Systemic Change
Restricted to matriculated O&M students.

This is the beginning of the Practicum process. Under faculty guidance, students will discuss their proposed practicum projects, evaluate their experiences and consult with other students. The seminar is designed to help solve problems confronting students as their projects begin to unfold and to sharpen analytical and consulting skills. Faculty may schedule additional group or individual meetings during the semester.

Keene Site
Section K1: Tad Dwyer
Section K2: Donna Mellen
Section K3: Pierre Zimmerman
Section K4: John Carr
(1st Priority to Principal Certification students)
Time: Thursday, June 10, 6:30 – 9:00 pm
Maximum: 8 per section
Credits: 2


OMR 611
Research Design

Competency Area: Research & Information Design

This course is designed to introduce participants to the cultures of inquiry and research. We will discuss various methodologies and their underlying epistemologies, including analytical, interpretive, and action research methods, and their application to applied social/organizational research. As a researcher, we will examine how we “come to know”, question, gather, analyze, and reflect on important data. It will provide participants with an opportunity to plan and organize upcoming research or practicum projects. Pre-reading assignments for the course will be posted in the course conference in FirstClass. Students will do additional readings and discussions, field or research projects, or case study analysis on-line.

Keene Site
Section K: Steve Guerriero
Time: Friday, Saturday & Sunday, June 11, 12 & 13,
8:30 am – 5:30 pm
Maximum: 24
Credits: 2


OMSI 505
School Law for Administrators

Competency Area: School Law/School Issues
Required of and Priority to Principal Certification students

This course, taught in conjunction with OMSI 502, will be an introductory course in legal issues relating to education as viewed from an administrative perspective. Major themes will include governance, schools, and the state, teacher and student rights and obligations, liability, and discrimination. Sample procedures for hiring, evaluation, and terminating employees will be provided. These and other issues will be explored from the unique perspective of the formal school leader (principal). Students will do additional readings and discussions, or case study analysis on-line. Some pre-course reading will be required.

Keene Site
Section K: John Carr
Time: Sundays, June 27 & July 25,
9:00 am – 4:30 pm
Maximum: 18
Credits: 1


OM 690
SIS: Supervised Independent Study

If you are planning an independent study, please register for an SIS on your registration form. However, an SIS contract must be submitted to the Registrar’s Office by July 10, 2004 in order for it to appear on your schedule or transcript. Please be sure to specify on the contract if the SIS will be used to fulfill a competency area or serve as a required course substitute, or as an elective. Contracts received after the July 10 deadline will be returned to you for registration in a subsequent semester (additional costs may apply). Credits will not appear on your schedule until the SIS contract(s) has been submitted to the Registrar’s Office, thus affecting your enrollment status and perhaps your financial aid eligibility.

Credits: variable


OMS 500
Systems Theories and Organizations

Competency Area: Systems & Strategic Thinking

The environment in which today’s organizations function is increasingly dynamic and complex. As human beings we create theories and models as containers for experience because the whole is literally too much for us to grasp. Such containers make it possible to communicate ideas and accomplish complex tasks and behaviors by providing the conceptual schema for action. They also profoundly and quietly frame our concepts of what is and what could be. When theories are explicit and intentional they are the tools for action and understanding. This course will examine the history and evolution of systems theories as they have shaped our view of organizations. Emphasis will be placed on new and emerging paradigms drawn from the so-called new sciences. Students will be required to do additional readings and discussions, field or research projects, or case study analysis on-line.

Keene Site
Section K: Deborah Brown
Time: Friday, Saturday & Sunday, June 18, 19 & 20,
8:30 am – 5:30 pm
Maximum: 20
Credits: 2


Portsmouth Site


OMG 539
Conflict Resolution

Competency Area: Collaboration & Group Dynamics
Priority to 2nd year O&M students

This course is designed to help students understand the dynamics of conflict, learn methods of managing conflict and strategies for resolution. In learning these concepts and skills, we are better prepared to transform the dysfunctional forces of conflict into creative, positive outcomes. The class is highly experiential providing significant opportunity to apply conflict resolution skills in simulations. Before the class meets students should read Getting to Yes, 2nd Ed., by Fisher, Ury and Patton, and Difficult Conversations by Heen, Patton and Stone. Students should also check the course conference on FirstClass at least two weeks prior to the beginning of class for additional information. Students will do additional readings and discussions, field or research projects, or case study analysis on-line.

Portsmouth Site
Section P: Marsha Greenberg
Time: Friday, Saturday & Sunday, June 25, 26 & 27,
8:30 am – 5:30 pm
Maximum: 24

Credits: 2


OMD 674
Creativity: Leveraging an Untapped Management Resource

Competency Area: Self-Development

Managers work in organizational environments that are increasingly volatile – environments that often demand flexible responses and fresh approaches to new and long-standing challenges. It is not uncommon, however, for managers and employees to find themselves struggling to develop creative and innovative solutions. This course will explore a significant body of research on creativity, blocks to creativity, and work environments that foster or stifle it. Participants will examine their own self-limiting beliefs and learn a wide array of strategies for expanding their thinking, beyond familiar patterns. They will also learn concrete strategies for enhancing creativity within work teams. Students will do additional readings and discussions, field or research projects, or case study analysis on-line.

Portsmouth Site
Section P: Sunny Bradford
Time: Friday, Saturday & Sunday, July 9, 10 & 11,
8:30 am – 5:30 pm
Maximum: 20
Credits: 2


OMC 694
Practicum
Practicum Seminar

Competency Area: Purposeful Systemic Change
Restricted to matriculated O&M students.

This is the beginning of the Practicum process. Under faculty guidance, students will discuss their proposed practicum projects, evaluate their experiences and consult with other students. The seminar is designed to help solve problems confronting students as their projects begin to unfold and to sharpen analytical and consulting skills. Faculty may schedule additional group or individual meetings during the semester.

Portsmouth Site
Section P1: Gerald Daley
Section P2: Marsha Greenberg
Time: Thursday, June 3, 6:30 – 9:00 pm
Maximum: 6 per section
Credits: 2


OMR 611
Research Design

Competency Area: Research & Information Design

This course is designed to introduce participants to the cultures of inquiry and research. We will discuss various methodologies and their underlying epistemologies, including analytical, interpretive, and action research methods, and their application to applied social/organizational research. As a researcher, we will examine how we “come to know”, question, gather, analyze, and reflect on important data. It will provide participants with an opportunity to plan and organize upcoming research or practicum projects. Students will do additional readings and discussions, field or research projects, or case study analysis on-line. Pre-reading assignments for the course will be posted in the course conference in FirstClass.

Portsmouth Site
Section P: Steve Guerriero
Time: Friday, Saturday & Sunday, June 4, 5 & 6,
8:30 am – 5:30 pm
Maximum: 18
Credits: 2


OM 690
SIS: Supervised Independent Study

If you are planning an independent study, please register for an SIS on your registration form. However, an SIS contract must be submitted to the Registrar’s Office by July 10, 2004 in order for it to appear on your schedule or transcript. Please be sure to specify on the contract if the SIS will be used to fulfill a competency area or serve as a required course substitute, or as an elective. Contracts received after the July 10 deadline will be returned to you for registration in a subsequent semester (additional costs may apply). Credits will not appear on your schedule until the SIS contract(s) has been submitted to the Registrar’s Office, thus affecting your enrollment status and perhaps your financial aid eligibility.

Credits: variable