Organization & Management Courses Fall 2004

First Year Program
Second Year Program
Health Care Management
Department Workshops – Keene
Department Workshops – Portsmouth


First Year Program


OMG 535
Group Dynamics & Leadership I

Competency Area: Collaboration & Group Dynamics (Required)
Required of first semester O&M students.

This course is designed specifically for first semester O&M students. It will focus on group development, group dynamics, and leadership. The course introduces students to elements of group dynamics and to a model that matches leadership styles to stages of group development. Students work in teams during the course and use course concepts to analyze their experience. Skills emphasized are group leadership and membership skills, group observation and feedback, conflict management, and managing diversity in groups. Students are expected to read The One Minute Manager Builds High Performing Teams by Blanchard, Carew and Parisi-Carew before the first class meeting. Students will do additional readings and discussions, field or research projects, or case study analysis on-line. Students should check the course conference on FirstClass, for on-line assignments that begin prior to the first class meeting.

Keene Site
Section K: Donna Mellen
Portsmouth Site
Section P: Steve Guerriero
Time: Saturdays & Sundays, September 11 & 12 and October 9 & 10,

9:00 am – 4:30 pm
Maximum: 24 per section
Credits: 2


OMR 610
Information Technology: Concepts & Applications

Competency Area: Research & Information Design (Required)

This course will provide students with historical, current technical, and managerial perspectives on basic information systems and technology (IS/IT) concepts, as well as techniques and approaches for employing IS/IT in a management/knowledge worker role and in managing the IT resource. Specific topics covered include: a brief history of IS/IT, as well as contemporary issues and developments, spreadsheets, an introduction to system construction and configuration, the use of Intranets for online team projects, and the use of the Internet as a management information resource. Students will be expected to use Excel spreadsheet software (or the equivalent), PowerPoint and MS Word (or the equivalent). A significant portion of this course will be conducted on-line. Note: Students will be expected to participate in on-line exercises beginning in the first week of October. No student may add this course after September 27, 2004.

Keene Site
Section K: Thomas Smith
Time: Saturdays, November 20 and December 11,
8:30 am – 5:30 pm
Portsmouth Site
Section P: Thomas Smith
Time: Sundays, November 21 and December 12,
8:30 am – 5:30 pm
Maximum: 18 per section
Credits: 2


OMG 531
Managing Diversity

Competency Area: Collaboration & Group Dynamics
(Required)

Successfully managing diversity and understanding the dynamics of difference in organizations requires skills in diagnosing and leading individuals and groups to acknowledge and capitalize on the richness of difference in all aspects of business, employee relations, and daily life. This course is intended to develop competencies and improve skills in managing and working effectively in a work force that reflects differences of every type. Students will: identify and develop competencies for managing the dynamics of change in the workplace; explore issues of sameness and difference; and enhance diagnostic skills for analyzing the dynamics of difference at the individual, interpersonal, group, and organizational levels. Students will do additional readings and discussions, field or research projects, or case study analysis on-line. Students should check the course conference on First Class, for on-line assignments that may begin prior to the first class meeting.

Keene Site
Section K: TBA
Time: Saturday & Sunday, October 30 & 31, and
Sundays, November 21 and December 12,
9:00 am – 4:30 pm
Portsmouth Site
Section P: Marsha Greenberg
Time: Saturday & Sunday, October 30 & 31, and
Saturdays, November 20 and December 11,
9:00 am – 4:30 pm
Maximum: 24 per section
Credits: 2


OMD 651
Professional Seminar

Competency Area: Self Development (Required)

Professional Seminar provides a setting in which students and faculty offer consultation and support regarding issues students face in their educational, professional, and personal development. All students enrolled in Professional Seminar and site faculty meet as a community, working together to develop a productive and inclusive learning group. Through dialogue and guided activities, we explore specific issues identified by students as they progress through their learning experience in the Department of Organization & Management. Students will have readings assigned throughout the semester with a special focus on the history of organizational theory and practice.

Keene Site
Section K: Deborah Brown and Steve Guerriero
Time: Fridays, September 10, October 8 & 29,
November 19 and December 10,
6:30 – 9:00 pm
Maximum: 24
Credits: 2


OMD 654
Professional Seminar

Competency Area: Self Development (Required)

Professional Seminar provides a setting in which students and faculty offer consultation and support regarding issues students face in their educational, professional, and personal development. All students enrolled in Professional Seminar and site faculty meet as a community, working together to develop a productive and inclusive learning group. Through dialogue and guided activities, we explore specific issues identified by students as they progress through their learning experience in the Department of Organization & Management. Students will have readings assigned throughout the semester with a special focus on the history of organizational theory and practice.

Portsmouth Site
Section P: Sunny Bradford
Time: Fridays, September 10, October 8 & 29,
November 19 and December 10,
6:30 – 9:00 pm
Maximum: 24
Credits: 2


OM 690
SIS: Supervised Independent Study

If you are planning an independent study, please register for an SIS on your registration form. However, an SIS contract must be submitted to the Registrar’s Office by December 1, 2004 in order for it to appear on your schedule or transcript. Please be sure to specify on the contract if the SIS will be used to fulfill a competency area or serve as a required course substitute, or as an elective. Contracts received after the December 1 deadline will be returned to you for registration in a subsequent semester (additional costs may apply). Credits will not appear on your schedule until the SIS contract(s) has been submitted to the Registrar’s Office, thus affecting your enrollment status and perhaps your financial aid eligibility.

Credits: variable


Second Year Program


OMH 584
Designing & Conducting a Workshop

Competency Area: Human Resource Development

The course is designed for students who plan to use workshops as a vehicle for staff training and organization development work. A significant portion of this class involves fieldwork and regular on-line follow-up with the instructor. In the first class students will be introduced to the theory base that supports this type of training modality including adult and experiential learning, group dynamics and models of effective communication. Students will learn how to assess training needs and design appropriate training interventions to address those needs. Between classes students will conduct an actual training assessment and workshop design. In the final meeting students will present their design for analysis and feedback from the class. Students will do additional readings and discussions, field or research projects, or case study analysis on-line. Students should check the course conference on FirstClass, for on-line assignments that may begin prior to the first class meeting.

Keene Site
Section K: Tad Dwyer
Time: Sunday, September 12, Saturday, October 16,
and Sunday, December 12, 8:30 am – 5:30 pm
Portsmouth Site
Section P: Sunny Bradford
Time: Sunday, September 12, Saturday, October 23,
and Sunday, December 12, 8:30 am – 5:30 pm
Maximum: 12 per section
Credits: 2


OMH 582
Developing Human Resources

Competency Area: Human Resource Development (Required)

Throughout this course students will explore the question: “What can we do as leaders at all levels to make our workplaces: safe (emotionally and physically), productive, stimulating, and enjoyable environments for our fellow human beings?” We will seek to shed light on this guiding question by drawing from several of the most prominent and leading edge organizational theories. Topics covered include but are not limited to: change and transition and its impact on human beings and the workplace, multiple intelligences in the workplace, the leader/staff member relationship, competency modeling, performance consulting, organization design, and collaborative governance models. Special emphasis will be devoted to topics that students choose as most critical to their learning as leaders. Methods used during class include case studies, simulations, experiential activities, lecture and small group dialogue. Verification will focus on putting the principles learned during class into practice at students’ places of work. Students will do additional readings and discussions, research projects, or case study analysis on-line. Students should check the syllabus in the course conference in FirstClass for reading assignments that should be completed prior to the first class meeting.

Keene Site
Section K: Tad Dwyer
Portsmouth Site
Section P: TBA
Time: Saturdays, September 11, October 9 & 30,
and November 20, 8:30 am – 5:30 pm
Maximum: 24 per section
Credits: 3


OMS 505
The Practice of Management: 4 Perspectives

Competency Area: Systems & Strategic Thinking (Required for MS students)

In this course, structure and content will revolve around four theoretical management perspectives. Organizational situations and issues will be considered from structural, human resources, political and symbolic/cultural points of view. In structured activities, students will experience the ways in which the lens of each perspective differently “colors” understanding and potential actions. Subsequent analysis will help students deepen their understanding and apply it to situations in their own personal and professional worlds. The summative learning for this course will be in the development and analysis of the students