Social Work Supervisor

Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a 120-year-old settlement house that provides an extensive array of effective and integrated servicessocial, educational, legal, health, housing, mental health, nutritional and fitnesswhich significantly improve the lives of 20,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our constituents include older adults, homeless and formerly homeless adults, children and families, recent immigrants, disabled persons, adult learners and thousands more. Our programsstaffed by social workers, educators, public interest lawyers, case managers, advocates and many, many othersinclude an Early Childhood Center, RealArts After School Program and Summer Camp, Women’s Mental Health Shelter, permanent supportive housing residence, two Senior Centers, transportation program for frail seniors, caregivers programs, social adult day program, case management program for frail seniors, transportation program, Food Services, Legal Advocacy Department, Visual and Performing Arts, Fitness & Aquatics, Adult Education and more. For more information on Lenox Hill Neighborhood House, please visit our website at

Located on the Upper East Side of Manhattan in a landmarked building, Lenox Hill Neighborhood House’s Women’s Mental Health Shelter at the Park Avenue Armory is a 24-hour program that addresses the critical issues facing 80 homeless women age 45 and over with histories of mental illness. Our program focuses on offering mental health services to our clients as we assist them in securing permanent housing and we seek exceptional staff to help us achieve our mission. Through a comprehensive continuum of care and programming that includes social work services, medical and psychiatric care, intensive case management, housing placement, arts and recreation, food and nutrition programs and benefits assistance, our talented, multi-disciplinary team helps clients transition from homelessness to permanent housing.

The Position

The Social Work Supervisor will be a critical part of the management team in the Shelter, supervising social service staff while also providing direct services to clients. The Social Work Supervisor will be a key part of creating and administering a teamwork approach to our work with clients and ensuring that our focus is on the mental health needs of our clients. The Social Work Supervisor will lead and oversee operations and all related staff in a way that supports the development of a shelter community that promotes the mental health of the clients while at all times maintaining necessary and supportive Shelter policies and procedures.

The Social Work Supervisor’s role will include, but not be limited to, ensuring there is adequate coverage for the Shelter; providing direct service to clients through individual and crisis counseling as well as through the provision of groups and other activities; managing caseloads of clients; and facilitating services to clients while focusing on the transition to permanent housing. In addition, the Social Work Supervisor will oversee the intake process for clients, promote the health of our clients and serve as a liaison with all Shelter staff. The Social Work Supervisor’s work will include all other functions as needed to help the Shelter operate smoothly and assist the clients to help them with their transition to permanent housing.

The Social Work Supervisor will report to the Director of Social Services and will supervise case managers, social service workers, students, volunteers and other program staff.


Applicants must have an LMSW and two years of relevant experience in the field of homelessness, behavioral health and/or substance abuse or residential support. Applicants must have excellent writing skills, be skilled in the use of databases and be able to use Microsoft Word, Excel and Outlook. A bilingual speaker in Spanish is preferred. The Social Work Supervisor‘s schedule will include one evening shift and some holiday work will be required.

How to apply

Please send a resume and cover letter to:

New York City, New York
Lenox Hill Neighborhood House

331 E. 70th Street, New York, NY, 10021, US