Senior Coordinator, Regional Operations

Senior Coordinator, Regional Operations

Location: DC
Requisition City: Washington
Company Order Number: 299
# of openings: 1






Date:  April 26, 2013             Position Title:  Senior Coordinator, Regional Operations


Grade:  E-1                      Job Status:  Full-time                        FLSA:  Exempt 


Department:  Regional Operations                    Location:  Washington, DC


Supervisor:  Brynne Mason, Sr. Manager, Regional Operations


Supervisor’s Supervisor:  Robin Martin McKenna, Deputy Vice President, Regional Operations


Incumbent/Newly Created:  Patricia Willingham


Primary Purpose of the Position: The Senior Coordinator will organize NPCA’s Regional Operations department so that it operates smoothly, efficiently, and professionally. With 23 offices across the country, and 50+ staff, this position is critical to ensuring communication and coordination between regional staff and Washington, DC headquarters.

This position’s primary role will be to organize and implement the administrative needs of the Regional Operations Department. This position also will serve as the main point of contact for regional staff inquiries, manage deadlines for projects, and be responsible for the logistics and planning of our on and off-site meetings and retreats.

ESSENTIAL FUNCTIONS:                                                                                         % of Time



Regional Operations Staff Support

  • Serve as the initial point of contact for regional staff inquiries and concerns
  • Ensure accurate coding and timely submission of monthly regional financial reports
  • Oversee contract and litigation processes for regions
  • Create/update new employee orientation guides for new regional staff and meet to review the guide and processes at NPCA
  • Respond and follow up on general IT questions and equipment requests
  • ParkPoint/intranet (Microsoft SharePoint): Be the lead user in Regional Ops. Upload and keep information current on our pages and help problem-solve.
  • Assist with Regional Council activities and management


Regional Team Meetings & Activities


  • Manage logistics for regional staff meetings (researching venues, negotiating contracts, organizing accommodations, carpools, meals, etc.). 
  • Manage logistics of annual Regional Directors’ meetings (same as above).
  • Coordinate logistics for regional staff for Annual Meeting week in DC (Spring).
  • Assist with planning of other on and off-site team meetings/activities, including trainings.


Regional Operations Management Team Support

  • Provide administrative support for Vice President and Deputy Vice President of Regional Ops, and Legal Counsel
  • Support all regional team calls (schedule meetings, send agendas, take/distribute notes, track follow-up and commitments)
  • Coordinate collection and manage deadlines for regional monthly reports, quarterly Board and Executive reports, and the staff evaluation process.


All-Staff Retreat (every 18 months)


  • Manage logistics for the all-staff retreat (150+ staff), including researching venues, negotiating contracts, organizing accommodations, meetings rooms and equipment, carpools, meals, etc.
  • Serve on All-Staff Retreat Committee and keep notes/track tasks



  • Other administrative duties as assigned




Promotes policies that are sensitive to the needs of a diverse workforce.  Respect employees regardless of their position or background. Participates in developing department goals, objectives, and systems. Participates in administrative staff meetings, organization-wide meetings, training programs, and attends other meetings and seminars as designated by the supervisor. Assists in evaluation of reports, decisions, and results of department in relation to established goals. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. 


Minimum Work Schedule: Monday through Friday, 9:00 am ; 5:30 pm, hours are flexible (37.5 hours/week). Minimal travel required.


Minimum Qualifications:

  • Bachelor’s degree or equivalent experience, with a minimum of two years of relevant administrative experience.
  • Proficiency in MS Word, Excel, PowerPoint, Outlook, and internet-based research is required; strong ability to learn and adapt to new systems or programs. MS SharePoint and database experience a plus.  
  • Competent in financial monitoring and tracking. 
  • Excellent verbal and organizational skills.
  • Proven ability to manage time exceptionally, coordinate multiple projects, handle details, and work effectively under pressure with moderate supervision. 
  • Demonstrated ability to work effectively on a team, to manage and meet deadlines, and to produce high quality work is required. 
  • Service-oriented with proven ability to build relationships and work with a diverse team.
  • Interest and/or experience with national park and public lands issues and advocacy interest a plus.
  • Belief in NPCA’s mission, campaigns, and programs


Live, honor, and own the organization’s Core Values:

  1. Commitment to Mission:  Commitment to the national parks is essential to our success. 
  2. Empowerment: Having the tools, skills, facts and inspiration to advocate on behalf of the national parks.
  3. Teamwork:  Teamwork, built on a fundamental trust in and respect for each other, is integral to our success.
  4. Accountability: Being accountable to each other, our members, and the public, as well as to the excellence, timeliness, and integrity of our work, and the implementation of these core values.
  5. Innovation: Exercising insightful creativity, perseverance, and strategic risk-taking to successfully complete our work.
  6. Diversity: We believe in and celebrate the diversity of cultural backgrounds, community traditions, and political perspectives at NPCA and in the National Park System.  By integrating such diversity into our work, we will most effectively accomplish our mission.

Physical Effort and Dexterity:  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


Physical Environment:  Typical office setting; cube


Prepared by:  Brynne Mason


Employer’s Rights:  NPCA reserves the right to revise this position description at any time.  This position description is not a contract for employment implied or otherwise, other than an at will relationship.  Incumbent will be evaluated in part based upon the performance of the tasks listed in this position description. This formal establishment of this position is subject to internal Board approval prior to hiring. Salary and benefits commensurate with appointee’s qualifications and experience, and competitive with program director positions in the field.

Washington, District of Columbia
National Parks Conservation Association
Human Resources