Program Manager of Homeless Family Programs

The Program Manager is responsible for the successful execution and operation of one or more of Citizens for Adequate Housing Inc’s shelter programs.


  • Provides input to strategic planning and budgeting for each fiscal year for all programs under the Program Manager’s purview
  • Manages and administers one to many programs for CAH including oversight of contractual scope of services, client intake and discharge, client services, adherence to City, State and Federal rules and regulations
  • Develops response system that reduces shelter stays through active housing search and stabilization
  • Hires, orientates, supervises and evaluates staff according to agency policies. Ensure completion of an annual job performance evaluation of each employee.
  • Manages and monitors staff duties including: advocacy and childcare services, case management, monitoring length of stay and other related tasks as needed by the agency or for contractual purposes
  • Oversees and monitors the program budget on a day to day basis in conjunction with the Finance Director
  • Works closely with Development and Volunteer Coordination to provide programs and services for clients and their children
  • Works with Clinical Supervisor as needed on specific staff training, client and staff needs, and special cases where clinical expertise is needed
  • Attends meetings and trainings as necessary
  • Provides monthly report to Board of Directors
  • Participates in fundraising activities
  • Responsible for on call duties, either directly or by proxy.
  • Abides by all agency policies regarding boundaries, strict confidentiality, and ethical standards at all times.
  • Other tasks as deemed appropriate by Executive Director



Bachelors or Professional Degree in a related field such as a Masters of Social Work and/or at least 7 years of clinical experience working with families. Working knowledge of child development. Previous work with homeless families preferred. LADC I or II given preference. Ability to work with a diverse population required. Ability to work independently and as part of a team required. Reliable attendance and punctual reporting to work required. Valid driver’s license required. Reliable transportation for routine travel required.

How to apply

We are a non-profit organization that strives to end homelessness one family at a time.

In your cover letter, please describe why you would like to work with homeless families. This could entail your thoughts on the issues, personal viewpoints, knowledge, etc. Applications without this information will not be considered.

Please send resume and cover letter, with required statement, to

Peabody, Massachusetts
Citizens for Adequate Housing Inc'

40 Washington Street, Peabody, MA, 01960, US