Good Shepherd Services, a leading NYC non-profit committed to the success of young people and families, is currently seeking a Program Director, for our Shirley Chisholm Close to Home Non-Secure Placement Residence (NSP) Program in Brooklyn.

The Program Director administers and supervises this program, maintaining effective delivery of services consistent with agency philosophy and policy, Council on Accreditation (COA), as well as with city and state mandates. The program is delivered in the context of a child-centered, family-focused practice to promote permanency, well-being, and safe, productive and durable return to family and community, and to reduce length of stay in placement for Non Secure Placement youth.


  • Ensure that the residence reflects Good Shepherd philosophy, is in compliance with governmental and professional standards, provides the optimal care to the participants and their families with sensitivity to cultural and ethnic diversity using strength-based, youth and family development concepts.
  • Develop, coordinate and implement daily living routines, activities, schedules and procedures; assure the personal needs of the residents are met.
  • Hire, orient, supervise, train, evaluate, and schedule program staff.
  • Lead the interdisciplinary team to promote full and collegial collaboration between all departments and functions, including direct care, social work, mental health and health services, and educational and recreational specialist staff.
  • Coordinate and lead all relevant meetings and assist in the development and execution of all plans, policies/procedures. Keep staff informed and assure that team decisions are implemented.
  • Provide weekly direct supervision to direct reports, to ensure all GSS and Office of Youth and Family Development (OYFD) of ACS expectations are met.
  • Communicate and collaborate effectively with GSS peer programs and support departments (i.e. Development, Finance, Government Contracts, Human Resources, IT, Maintenance, PEP and Training).
  • Assure compliance with New York City & State regulatory agencies, e.g. fire, health, OYFD, OCFS, COA. Ensure all required records, reports and logs are fully and timely maintained.
  • Responsible for effective and efficient use of resources, including regular monitoring of the budget in collaboration with the Division Director.
  • Responsible for the security, upkeep, cleanliness of the house, vehicles, and all equipment; assure the proper use of all agency supplies.
  • Maintain 24-hour on-call contact with the program for emergencies.
  • Lead the implementation of the Missouri approach to group treatment and of the Sanctuary Model of trauma-informed practice within the program.
  • Encourage and advance the use of the seven Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care, in the program to create a non-violent and trauma-sensitive culture.
  • Promote and model the seven Sanctuary commitments to create a non-violent and trauma-sensitive culture.
  • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment.
  • Utilize Sanctuary Model principles in the supervisory practice.
  • Perform other duties as may be required.


  • Master’s degree required. LMSW preferred (or related field) with 3 years experience working with adolescents and families.
  • Five years of experience working with at-risk adolescents.
  • Experience in a residential program highly desirable.
  • Supervisory and management skills required.
  • Valid NYS driver’s license.
  • Flexible hours and on-call availability.
  • Ability to complete mandated Safe Crisis Management (SCM)/primary de-escalation and restraint technique training.
  • Must be able to complete and pass all components of required physical intervention training.
  • Ability to perform physical restraint of youth using approved procedures.
  • Must be capable of sustained physical exertion and have no limitations on ability to engage in necessary physical intervention activities including but not limited to standing and kneeling movements to and from the floor and supporting a participant’s body weight.
  • Must have a commitment to use the Missouri Model, a group-based rehabilitative and therapeutic approach.
  • Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective.

How to apply

Go to for a complete description and application instructions.

Brooklyn, New York
Good Shepherd Services

479 New Jersey Avenue, Brooklyn, NY, 11207, US