Market Manager

Farmers’ Market of Keene
Position: Market Manager
Anticipated starting date: January 2, 2014
Closing date for applications to be received is November 11th. Interviews will be held Nov. 20th. (Keep this date open if you want to be considered.)

Hours and Compensation: Hours and Compensation: Pay checks will come monthly and be $791.66. The manager is an independent contractor hired to accomplish a set of goals. The work shall be carried out in consultation with the market coordinators, membership, and Cheshire County Conservation District (CCCD). While specific work hours are not set, it is expected that the manager will be present frequently during the market’s operating hours. The contractor will be required to provide for their own office space, phone, and computer. Reliable transportation to and from the work site at the Farmers’ Market of Keene is needed. This is a contract position effective for one year from start date with an opportunity of extension.

Please send resume and cover letter to Farmers’ Market of Keene, PO Box #425, Keene NH 03431

Reports to: The Co‐Coordinators and Membership (collectively) of the Farmers’ Market of Keene. Also, works with the
CCCD on the Double Up Veggie Bucks (DUVB) partnership for 1/3 of the position with the Keene Market as well as
providing support to the Walpole Farmers’ Market.

The three top priorities of this position are outlined below. Though the position may include other duties deemed appropriate by the market membership and coordinators.

Priority #1: Market Days duties

● Ensure that signage is placed and removed before and after each market.
● Manage and staff the market information booth for each market (summer and winter).
● Ensure that a trained volunteer is on site to operate the credit/debit/ebt card terminal.
● Facilitate communications among members to ensure that the market uses its space efficiently ‐‐ if a vendor is
not going to be present, make sure the space is filled whenever possible. If a vendor is unexpectedly absent,
offer to help a vendor move to fill in the missing tooth.
● Working with on‐site coordinators, attempt to resolve vendor disputes.
● Ensure the collection of credit card and SNAP tokens and the issuance of checks at the end of the market.
● Ensure that DUVB data is accurately entered into the online data portal.
● Ensure the collection and account for daily vendor fees.
● Collect credit and ebt tokens every market and keep detailed ledgers/reports from each vendor.
● Note any issues that require attention of the market membership and bring them to the membership’s attention
for discussion and disposition.

Priority #2: Market administration

● Ensure the collation of applications from new vendors and work with the coordinators to make recommendations regarding which to accept based on market guidelines.
● Work with on‐site coordinators to ensure that market space is used efficiently. Ensure the fair allocation of guest vendor and non‐profit sites.
● Recruit, train and supervise volunteers as needed.
● Manage EBT terminal.
● Ensure that all required governmental filings are made on time.
● Coordinate market events such as entertainment and ensure adequate promotion of these events.
● Check the post office box weekly and give information to the coordinators to review.
● Writing grant reports and updates as needed for the DUVB program

Priority #3: Market promotion

● Using a mix of paid, free, traditional, and new media together with internal signage, handouts, and other
effective means, build the brand of the Farmers’ Market of Keene. This includes utilizing and linking our website and facebook page.
● Write and submit a press release every week to the Monadnock Shopper.
● Manage the facebook page with current pictures, make a post before every market with vendor highlights,
answer questions and give responses to customers.
● Manage the market gmail account.
● Working with market members, develop a strategic marketing plan for the market.
● Forge and strengthen links between the market and interested groups, such as the Cheshire County
Conservation District, Monadnock Farm and Community Coalition (MFCC), localvore movement, the downtown
business community, local schools and colleges, municipal governments, etc.
● Develop promotions to encourage new customers to come to the market.
● Build relationships with human service organizations, faith‐based organizations, healthcare providers, civic
organizations and others, with a goal of reaching low‐income populations and food stamp recipients
● Build vendor and public support for the DUVB program with an eye on long‐term financial sustainability
● Develop a customer email list and send weekly email blasts about current items available, market events, new
products from vendors, etc.
● Market and sell Keene Farmer’s market tee shirts and shopping totes.

The DUVB Coordinator shall have the following competencies and skills:
‐ Good communication (verbal and written) and interpersonal skills
‐ Volunteer management
‐ Demonstrated ability to work with diverse stakeholders
‐ Effective problem solving
‐ Proficiency with word processing, Microsoft excel, and social media
‐ Excellent time management and organizational skills
‐ Ability to work in a self‐directed environment
‐ Interest in farms and supporting the local food system

Keene, New Hampshire
Farmers' Market of Keene

PO Box #425
Keene, New Hampshire 03431
United States