Manager of Community Food Programs at Food Gatherers (FG)
This job description may also be viewed online here.
- The Programs Manager plays a central role in the development and management of Food Gatherers’ direct client distribution programs.
- The Programs Manager will play a key role in developing a comprehensive Programs strategy with measureable results and will oversee a team of staff and volunteers to assure successful implementation of FG programs.
- The Programs Manager works independently and collaboratively with FG staff to plan, manage, and implement overall program activities.
- The Programs Manager is responsible for helping Food Gatherers achieve its mission by meeting set goals for hunger relief and food distribution and must be able to exercise discretion and independent judgment in their work.
- The Programs Manager will analyze FG programming to ensure strategic implementation and make recommendations on program modifications as needed.
- This position requires a programmatic background and knowledge of federal feeding programs as well as excellent analytical, interpersonal, organizational, and communication skills.
II. ESSENTIAL FUNCTIONS
- Manage and supervise day-to-day activities of Programs staff
- Develop and monitor approved food sites throughout FG’s service area
- Analyze FG programming to ensure strategic implementation and make recommendations on program modifications as needed
- Build strategic relationships with existing program partners and identify new strategic partnership opportunities
- Orient new and current program partners on program policies and procedures Audit, review and update program files, licenses, inspections and permits as required by Feeding America
- Research community needs and identify gaps in service and areas in need of FG services
- Maintain weekly, monthly and annual reports to outline all programs activities and metrics
- Manage and coordinate programmatic meetings and communications
- Provide technical assistance to community-based organizations
- Develop program communication materials, proposals, and reports through collaborative writing and editing
- Keep abreast of developments in hunger relief programming
- Participate in Programs Team strategic planning activities
- Develop and disseminate programmatic and marketing materials in coordination with the Director of Development and Communications
- Develop written and online tools for programmatic use including survey and evaluation instruments
- Serve as programmatic liaison to external partners, including representing FG at national, regional and local meetings
- Supervise all community food programs staff (1.5 FTE) and ensure proper training, supervision and annual reviews of distribution programs
- Develop and maintain annual strategic plans, policies and procedures relating to FG distribution programs
- Work with CEO and COO to prepare, administer and manage annual budgets for Distribution Programs
- Monitor programs for compliance with applicable internal and external guidelines and regulations (including USDA, IRS and Feeding America)
III. MINIMUM QUALIFICATIONS
Education, Experience, and Training
- Bachelor’s degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA): Public Health, Public Policy, Social Work, Business or related field required; Master’s degree preferred
- 2-3 years of experience supervising regular full-time staff required
- Experience with program development, implementation and evaluation
- Experience working with volunteers and families of varying socio-economic backgrounds
- Experience with food distribution programs and knowledge of federal food programs (SNAP, SFSP), as well as the local food system
- Knowledge of social services and agencies in Washtenaw County preferred
Knowledge and Skills
- Knowledge with providing effective training, supervision and delegation of others
- Ability to organize and manage multiple projects under aggressive timelines
- Ability to manage time efficiently and to work independently with minimum supervision
- Knowledge of office applications including Microsoft Office, Excel, Email, and Internet Research
- Excellent written and verbal communication skills
- Good judgment and discretion; strong ethical character capable of handling confidential and financial information
- Demonstrates the ability to work cooperatively and effectively with other Food Bank staff and volunteers in a collaborative environment
- Ability to work with diverse populations on complex community issues
- Ability to represent the Food Bank in a professional manner under a variety of conditions.
- Ability to successfully manage relationships with and provide excellent customer service to program partners, along with managing partner expectations and changing partner needs.
- Must be detail-oriented, focused on accuracy and able to meet deadlines.
IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
- Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, repetitively lift and carry up to 50 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
- Conditions may include working inside/outside working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
- Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, typewriter, calculator, copier, fax machine, telephone, and automobile.
The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties.
Food Gatherers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Food Gatherers complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Food Gatherers expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Food Gathrers employees to perform their expected job duties is absolutely not tolerated.
1 Carrot Way, Ann Arbor, Michigan, 48105, United States