IMP Case Work Supervisor

Edwin Gould Services for Children and Families is a non-profit agency that provides permanency and preventive services for families; we also serve people with intellectual/developmental disabilities and victims of gender-based violence. Within our Preventive Services Program is the Incarcerated Mothers Program (IMP) which supports families affected by incarceration through the separation from and reunification with a parent. Some of the services provided to the families are educational advocacy for children, public assistance advocacy and advocacy for housing assistance benefits for the family. The program also provides referrals to a variety of services, including individual and family counseling as well as substance abuse.

A cover letter along with a resume is REQUIRED for this position. Please include you cover letter when you submit your resume for consideration

Summary of Position:
Responsible for directing the day-to-day case management activities for families at risk in an effort to avert, when possible, further disruption of the family unit. Incumbent supervises the assessment, planning, family engagement and evaluation process for case planners – ensuring compliance with Preventive Services Quality Standards. Work includes managing intake, referrals and discharge activities as well as the coordination of linkages with community based support programs and services. Work is performed under the supervision of the Program Director.

The successful incumbent will perform the following duties:
-Provides supervision to case planners; supervises case management activities; approves caseworker assessments, individualized family service plans and referrals to service providers; conducts individual and group supervisory sessions; in complex family situations, assists case planners in setting goals and finding creative solutions to problems.
-Conducts intake, completes a monthly case record review; records and documents ongoing assessment, services provided, visits made and progress toward goals.
-Promptly addresses all safety and protection needs of the child; ensure that living environments (e.g., homes and child care facilities) are safe and developmentally/emotionally suitable. Investigates and responds to all reports or observations of suspected neglect, abuse or exploitation; takes precautions to minimize/eliminate risks.
-Interfaces and collaborates with community support groups, mobilizing resources, coordinating linkages and expediting the individual and family’s access to services; serves as advocate and participates in community outreach programs.
-Helps manage the performance of employees, e.g., modeling professional behavior, monitoring and evaluating job performance and addressing performance problems; assists with in-service training.
Conducts audits of case planners’ case records to confirm that case history information, progress notes, FASPs and other required documents are appropriately updated, accurate, and in compliance with quality standards and reporting guidelines.
-Ensures confidentiality of and manages files and records, conduct regular staff meetings, generate administrative reports, maintains updated tracking records/contact sheets/statistical reports; interpret and enforce policy; assists with providing administrative support in the absence of the director.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It does not limit the assignment of related duties not mentioned.

-Minimum requirement of a master’s degree from an accredited four-year college/university in social work, psychology or a related field. Master’s degree in social work preferred.
-At least three years of documented satisfactory experience in counseling working with a child-family population. Two years of demonstrated successful supervisory experience preferred.
-Ability to work effectively with individuals of diverse background and lifestyle. Good problem-solving and decision-making skills. Working knowledge of compliance, quality standards and professional/technical competence.
-Must be willing, available, and able to travel to family homes, prisons, jails, and other required locations within all boroughs with such frequency as Edwin Gould deems necessary to address family and Agency needs – using public transportation.
-Must be able and willing to climb flights of stairs to access living and resource facilities. Physical requirements include the ability to lift up to thirty (30) pounds during the course of work.
Work requires evening and weekend hours, when necessary to meet ACS mandates.

How to apply

New York, New York
Edwin Gould Services for Children and Families

1968 Second Avenue, 2nd Floor, New York, NY, 10029, US