New York University – Wagner Graduate School of Public Service


Job Opportunity: Human Resources Manager

Breadth and depth. Theory and practice. Education and experience. Local and global. Public and nonprofit. Health and urban planning. Management and policy. Early career and mid-career. Unsurpassed opportunities. NYU Wagner – a path-breaking leadership school of public service in NYC and at New York University, a global network university.

The Human Resources Manager will assist the Assistant Dean, Fiscal Operations and Human Resources with the strategic management and delivery of human resources services to enhance the experience for Wagner’s operational core ; its people. The role will be responsible for a) serving as the liaison and subject matter expert with Central University units to achieve objectives, b) developing and implementing recruitment strategies, including screening applicants, recommending candidates, and managing the on-boarding processes, c) investigating and advising administrators, staff, faculty and research scientists on employee relations matters, d) defining and developing metrics analysis of human resources data, e) managing the annual performance review process and supporting the annual merit increase cycle, f) researching, planning and implementing professional development programs, workshops and social events, and g) staying current with human resources trends, practices and employment law changes.

Required Education: Bachelor’s degree is required.

Preferred Education: Masters in organizational development, psychology, or counseling is preferred.

Required Experience: Minimum 5 years of relevant professional experience as a human resources generalist or relevant field is required. Prior experience working on a team, handling sensitive or confidential information, and interpreting policies and procedures is required.

Preferred Experience: Professional-level human resources experience in an academic-related environment is preferred.

Required Knowledge, Skills, and Abilities: Demonstrated critical and strategic thinking, analytical and interpersonal skills are required. Excellent communication skills, both verbal and written are also required. Ability to develop and interpret policies and procedures and to interact effectively with individuals at all levels. Attention to detail, ability to prioritize multiple tasks and resourcefulness a must. Must be proficient in Microsoft Office, particularly Excel, PowerPoint, Word.

Preferred Knowledge, Skills, and Abilities: Familiarity with financial concepts and marketing is preferred.

Job Duties:

25% Liaison/Subject Matter Expert

Under guidance of the Assistant Dean, interpret and ensure compliance with federal and state employment laws, University human resources policies, and terms of collective bargaining agreements to ensure fair and equitable treatment of all employees and to minimize potential liability for the University. Liaise with Central University units, such as Benefits (e.g. time off policies, tuition remission, leave of absence), Employee Relations, Talent Management and Learning Development (e.g. People Admin and iLearn), Payroll Service Center (e.g. myTime, payroll-related inquiries), and Office of International Scholars and Students (e.g. new visa petitions or visa extensions) to achieve objectives.

20% 20% Recruitment

Develop and implement recruitment strategies. Consult with and advise managers on appropriate classification of positions, define job requirements and create employee profiles by which to evaluate candidates’ suitability for positions. Screen applicants, recommend and refer candidates, while ensuring adherence to Equal Opportunity Policy. Verify and evaluate results of references and other background checks; extend offers of employment. Manage on-boarding processes (e.g. coordinating with hiring manager, facilities management, information technology, and financial management to ensure smooth transitions, managing probationary review process). Conduct exit interviews and analyze data to develop ways to improve employee retention.

15% Employee Relations

Independently investigate and prepare case-related documentation for the Assistant Dean’s review; consult with University’s Employee Relations Office as needed. Advise administrators, staff, faculty, and research scientists on routine to moderately complex employee relations matters in an effort to contain and minimize work place disruptions. Assist managers with development and implementation of performance improvement programs, direct disciplinary actions to ensure adherence to University policies, union contracts and legal requirements. Handle all aspects of terminations (e.g. talking points for manager, terminating ITS access, messaging, coordinating of outplacement efforts).

15% Data Management and Analysis

Assist with defining and developing a metrics/analytics (i.e., time to fill, compensation, processing, turnover, etc.) program that will aid NYU Wagner in making informed business decisions and improve delivery of services. Research and incorporate industry specific comparison benchmark data. Oversee evaluation, reporting, and data analysis to understand effectiveness of new initiatives. Collect, test, analyze and interpret data in preparation for reports to internal and external stakeholders. Oversee maintenance of systems and procedures to ensure efficient office operations (filing systems, HR database using software, directories, list-servs). Authorize and approve human resources actions (time reports/timesheets, PASS submissions) and ensure maintenance and confidentiality of records and files.

10% Performance Review and AMI

Manage annual performance review process (e.g. create timeline, provide training on how to document and conduct performance review meetings, ensure ratings equity, and provide feedback to managers). Support annual merit increase process for administrators, staff, faculty and research scientists.

10% Learning and Development

Research, plan and implement professional development programs, workshops, and social events to offer career development opportunities and promote retention of staff. Manage University employee recognition programs.

5% Benchmarking

Stay current with human resources trends, practices, and employment law changes to better advise department managers and staff; attend conferences, enroll in classes, and read professional publications; make recommendations on development of related policies, procedures, and communications based on changes.

To apply, please visit:

NYU is an Equal Opportunity/Affirmative Action Employer.

Apply Here


New York, New York
New York University - Wagner Graduate School of Public Service