Position: Health and Wellness Site Coordinator Supervisor - Senior Sites
Department: Tenant Services Location: San Francisco, CA
Work Hours: 40 hours/week Status: Exempt
Salary: DOE + Excellent Benefits Opening Date:02/10/2014
How to apply: To view the full description and apply please click the following link or copy- paste this link on browser. https://home2.eease.adp.com/recruit/?id=10747292
TNDC provides affordable housing and services for low-income people in the Tenderloin and throughout San Francisco, to promote equitable access to opportunity and resources. Founded in 1981, the Tenderloin Neighborhood Development Corporation (TNDC) houses 3,000 San Franciscans — primarily people who earn $5,000 to $25,000 a year. Serving the Tenderloin and central-city neighborhoods, TNDC also provides support services, including social workers, employment and training assistance and After-School Program, a drop-in center for neighborhood children. TNDC has 31 buildings—with a major new development under construction—with more than 2,300 apartment units and hotel rooms.
Under the direct supervision of the Director of Tenant Services, the Health and Wellness Supervisor - Senior Sites is responsible for designing, implementing, and coordinating comprehensive, structured, and on-going programming to promote health and wellness for the senior tenant populations, facilitating and encouraging healthy aging in place promoting independent living.
The Health and Wellness Supervisor-Senior Sites is responsible for supervising the day to day work of Health and Wellness Coordinators, budget management, managing contracts for health and wellness programming and provides direct health and wellness services to tenants at one or more HUD senior sites.
The Health and Wellness Supervisor Splits her/his time: 35% Dedicate to program management: 65% implementing site specific health and wellness programs.
- Develop, manage and implement programs for tenants on or more TNDC HUD-sponsored senior properties promoting health and wellness for seniors aging in place.
- Refer tenants in need of social services including, but not limited to, specific medical problems and mental health issues to on-site social workers.
- Broker relationships with off-site service providers who can deliver health and wellness programming on-site.
- Develop and maintain new resources and relationships with outside service providers.
- Maintain a directory of service providers in the community for use by the team of Health and Wellness Coordinator.
- Manage the day-to-day operations of the Health and Wellness program.
- Provide individual and team supervision to Health and Wellness Coordinators.
- Hire, orient, and on-board new supervisees.
- Develop strong working relationships with the on-site building management staff to educate staff on issues related to aging in place and to facilitate staff encouragement of tenant participation in on-site and off-site programs.
- Compile monthly statistics and distribute to key stakeholders and service providers in the community.
- Coordinate and the annual tenant satisfaction surveys evaluating the impact of our health and wellness program.
- Recommend annual program measurement and performance targets to the Director of Tenant Services.
- Conduct on-going measurements of outcomes to determine the effectiveness of the program to ensure programming adequately addresses tenants' health and service needs
- Attend all required meetings.
- Participate in on-going professional development activities.
- Maintain up-to date insurance records and proof of professional liability insurance for all charted bus contracts and/or external service providers delivering services on site.
- Attend and participate in monthly tenant meetings.
- Ensure subordinates attend monthly tenant meetings at their assigned sites.
- Manage Health and Wellness Program budget.
- Comply with all Adult Protective Services reporting requirements.
- Maintain accurate and up-to-date records, files, and statistics on tenants being served through Health and Wellness programs.
- Other duties as assigned.
TNDC expects all employees to embody the organization's values, which are as follows:
- Integrity: We strive for candor, respect and honesty. We seek to stand as a model of ethical behavior.
- Excellence: We continue to push ourselves to improve and produce high quality work.
- Diversity: We treat all people with respect and believe that different experiences and perspectives add value.
- Collaboration: We enhance our impact b working together and with others. We create partnerships, solicit and respond to input, and share our knowledge.
- Equity: We strive for economic and social justice for all people, especially those with limited power and resources.
REQUIRED SKILLS AND KNOWLEDGE
- Demonstrated knowledge of issues affecting seniors aging in place.
- Demonstrated knowledge of health disparities among older adults.
- Demonstrated capacity to work with culturally, linguistically, racially, and ethnically, diverse, low-income senior populations.
- Demonstrated ability to manage, coach and guide the work of others.
- Strong analytical skills.
- Ability to handle a variety of tasks simultaneously.
- Initiative and creativity.
- Computer proficiency: Microsoft Word and Excel.
- Ability to maintain strict confidentiality.
- Demonstrated management and leadership skills.
- Attention to detail.
- Demonstrated crisis intervention skills.
- Ability to work as a member of a multi-disciplinary service team.
- General knowledge of substance abuse and mental health issues and affecting seniors aging in place.
- Demonstrated ability to work as a team.
- Excellent problem solving skills.
- Strong communication skills.
- Master's Degree in Gerontology, Social Work or a related field. Three or more years of experience overseeing and/or supporting the work of others may substitute for a Master's Degree.
- Two years' experience working with very low-income seniors in a social service setting.
- Two years' experience providing support and supervision to site staff.
- Demonstrated understanding of substance abuse and mental health issues and their effects on, elderly and immigrant populations.
- Bilingual language skills - Cantonese and English, both written and verbal
WOMEN AND PEOPLE OF COLOR ARE ENCOURAGED TO APPLY. EOE.
How to apply
How to apply: To view the full description and apply please click the
following link or copy- paste this link on browser. https://home2.eease.adp.com/recruit/?id=10747292
201 Eddy St., San Francisco, CA, 94102, US