FAMILY ADVOCATE- Transitional Shelter Program

Center for the Pacific-Asian Family, Inc. (CPAF) was founded in 1978 with a mission to build healthy and safe communities by addressing the root causes and consequences of family violence and violence against women. CPAF is committed to meeting the specific cultural and language needs of Asian-Pacific women and their families. CPAF’s services include a 24-hour crisis hotline, residential services through its Emergency and Transitional Programs and outreach, education and advocacy on the issues of family violence and violence against women through the Community Program.

Job Summary: The Family Advocate (FA) develops and implements a comprehensive response for and with survivors of domestic violence striving to achieve independent living at CPAF’s Transitional Shelter Program (TSP). This includes providing advocacy, emotional support and supportive services. In addition to carrying a caseload, the FA will assist in the development and coordination of shelter programs at TSP. The FA works closely with the other FA’s, interns and volunteers to ensure an effective and holistic response to all residents. Must submit to a DOJ level Live Scan, TB test, and driving record search. Must have regular access to dependable transportation

Duties and Responsibilities:

  • Direct Services: Coordinates orientation, intake and assessment of families into TSP; develops and updates goal-oriented action plans with women & children; provides emotional support/counseling services, case management and maintains up-to-date files on clients and program activities; works with other teams to coordinate supportive services.
  • Program Development & Planning: Develops, facilitates and schedules supportive programming (i.e. evening workshops, annual events, etc.) with other TSP team members, interns and volunteers.
  • Outreach: Represent CPAF and TSP in coalitions, network meetings and public forums. Presents and/or trains within the South Bay community on a quarterly basis to build community partnerships, provide public education and establish resources and referrals for TSP residents.
  • Teamwork: Provides general support asked of all staff. Recruits, trains and works closely with interns and volunteers. Also answers crisis calls, responds to emergencies, provides coverage of the shelter, provides transportation (a shelter van is shared, but not always available, must have access to reliable transportation) and maintains a functioning office and shelter.

Required Competencies:

  • Interpersonal Savvy/ Client Management
  • Job Execution
  • Orientation to/Alignment with Nonprofit Values
  • Strong written and verbal communication skills (especially telephone and email)
  • Works respectfully with internal and external stakeholders from diverse backgrounds and with various perspectives
  • Maintains patience and composure under pressure
  • Adapts to situations and manages change effectively
  • Is comfortable working both independently and as part of a team
  • Keen attention to detail
  • Manages multiple timelines and job requirements
  • Plans ahead and prepares for different scenarios
  • Can design strategies and work processes necessary to achieve results and deliver in a timely manner
  • Understands and is oriented to the nonprofit environment that individual clients work with (i.e. DPSS)
  • Understands and is aligned with CPAF’s organizational values

Desired Competencies:

  • Decision-Making
  • Ability to Manage Family Cases and CPAF’s Initiatives and Goals
  • Able to use good judgment
  • Able to make decisions without consult from others when needed and understands when to call on others for input, feedback, final approval, etc.
  • Is comfortable to adapting and dealing with ambiguity
  • Moves projects and cases along and influences other team players in various positions within the organization
  • Identifies opportunities to create operational efficiencies across CPAF’s initiatives and goals
  • Bicultural and Bilingual in an Asian Pacific Islander language

Interested parties, please send us your resume & cover letter to Attn: Wanda Luong at Please state which position you are applying for and where you saw our postings. Please do not call. Thank you.

Center for the Pacific Asian Family (CPAF) is an Equal Opportunity and Affirmative Action Employer and does not discriminate against any employee or applicant on the basis of race, age, sex, color, religion, national origin or ancestry, sexual orientation, citizenship, marital status, disability, political affiliation or belief, veteran’s status, or any other characteristic protected by applicable federal, state or local law. CPAF is committed to fostering a diverse and safe work environment where employees respect one another and share a commitment to our organization’s mission, values, and strategies.

Gardena, California
FAMILY ADVOCATE- Transitional Shelter Program
Wanda Luong

14112 S. Kingsley Dr., Gardena, California, 90249, United States