Family Advocate- Emergency Shelter Program

Center for the Pacific-Asian Family, Inc. (CPAF) was founded in 1978 with a mission to build healthy and safe communities by addressing the root causes and consequences of family violence and violence against women. CPAF is committed to meeting the specific cultural and language needs of Asian-Pacific women and their families. CPAF’s services include a 24-hour crisis hotline, residential services through its Emergency and Transitional Programs and outreach, education and advocacy on the issues of family violence and violence against women through the Community Program.

Summary Statement: The Family Advocate (FA) supports survivors of domestic and sexual violence and their children entering CPAF’s Emergency Shelter Program (ESP) due to the violence in their homes. This includes providing relocation assistance, emotional support, case management and supportive services. In addition to carrying a caseload, the FA will assist in the development and coordination of shelter programs at TSP. The FA works closely with the other Advocates in ESP and Intervention Program (IP) Teams, Residential Counselors, interns and volunteers to ensure an effective and holistic response to all residents.

Responsibilities (Duties & Tasks):

  • Direct Services: Coordinates orientation, intake and assessment of families into ESP with IP Advocates; develops and updates relocation plans and personal budget with women; develops goal-oriented action plans and provides case management for children, provides emotional support/counseling services, works with other teams to coordinate supportive services, and maintains up-to-date files on participants and program activities. Provides follow up services to program graduates entering permanent housing. Provides hotline support.
  • Program Development & Planning: Develops, facilitates and schedules supportive programming (i.e. weekly workshops, annual events, etc.) with other ESP team members, interns and volunteers.
  • Shelter Services: works closely with ESP other teams to ensure ESP participants are provided with basic needs, including food, clothing, toiletries, etc.
  • Teamwork: Provides general support asked of all staff. Recruits, trains and works closely with interns and volunteers. Also answers crisis calls, responds to emergencies, provides coverage of the shelter, provides transportation (a shelter van is shared, but not always available, must have access to reliable transportation) and maintains a functioning office and shelter. Represents agency in coalition and community networking meetings; conducts outreach; participates in organizational development activities and provides support to other program and agency needs as they arise.

Skills, Knowledge & Abilities:

  • Enjoys and has experience working with women and children of different backgrounds. Understands and appreciates Asian/Pacific Islander cultures; is able to work with diverse communities (race, ethnicity, sexual orientation, disability, age, transgender, class, etc.).
  • Committed to eliminating family violence and violence against women, including spousal and child abuse. Practices non-violence, including non-corporal child discipline.
  • Experience in case management and facilitating women/children’s programs.
  • Addresses crises and conflict through open communication.
  • Able to work in a flexible, evolving environment and willing and able to work evenings and weekends.
  • Bilingual in Asian language preferred.
  • Demonstrated experience working with volunteers or being a volunteer.
  • Able to work collaboratively with CPAF teams and community based organizations.
  • Must submit to a DOJ level Live Scan, TB test, and driving record search
  • Must have regular access to dependable transportation
  • Plans work schedule respective to program needs, coordinates multiple tasks, has strong work ethic and is well organized.

Interested parties, please send us your resume & cover letter to Attn: Kam Lou-Lopez at Please state which position you are applying for and where you saw our postings. Please do not call. Thank you.

Los Angeles, California
Center for the Pacific-Asian Family, Inc. (CPAF)
Kam Lou-Lopez

543 N Fairfax Avenue, Room 108, Los Angeles, California, 90036, United States