Domestic Violence Victim Advocate

CCS Summary: Since 1969, Center for Community Solutions (CCS) has been creating safe and healthy communities with a core emphasis on the prevention and intervention of sexual assault and relationship violence. Our mission is to end relationship and sexual violence by being a catalyst for caring communities and social justice.

CCS is an equal opportunity employer that strives to create a diverse workforce and an inclusive culture.


Position Summary: In collaboration with Planned Parenthood of the Pacific Southwest (“PPPSW”), provide in-person advocacy and follow-up services for PPPSW clients who have been victims of domestic violence. Provide crisis intervention and resource/referral services both in person and by phone to individuals seeking shelter, legal assistance, counseling, and other various supports related to domestic violence and sexual assault. With CCS team, build and maintain collaborative relationship with PPPSW staff in order to build capacity to expedite better results for domestic violence victims. Work as part of the Legal & Advocacy Services team and collaborate with all other CCS departments to provide comprehensive client services.


Essential Job Functions:

1. Advocacy Services

  • Provide crisis and peer counseling, education, encouragement and ongoing support to victims of domestic violence and their children, primarily in collaboration with PPPSW and on-site at the PPPSW clinics. Services to adult victims include empowering, client-centered problem-solving; education on choices and rights; and linkages to a wide range of services and resources. Children’s services include safety planning and linkages to school and community resources that support safety and wellbeing.
  • Advocate on behalf of victims of domestic violence within various systems to include social service, housing, finance, legal, health care, and education.
  • Provide crisis intervention and referral services to domestic violence victims in-person and on the phone.
  • Organize and prioritize daily services and responsibilities to ensure that client needs are met.
  • Ensure that all families and individuals have a safety plan and a full family assessment in accordance with agency guidelines.
  • Ensure empowering, professional relationships with clients to create an atmosphere of empathy, safety, and support.
  • Maintain Domestic Violence Counselor status by completing required number of ongoing training on topics related to crisis intervention and ongoing support of domestic violence and sexual assault survivors annually.

2. Community Relations/Collaboration and Teamwork

  • Educate community members and professionals about domestic violence and CCS’ services and assist PPPSW in creating domestic violence response protocols as directed.
  • Attend and participate in multi-disciplinary collaborative meetings as assigned.
  • Serve as a contributing member of the Legal and Advocacy Services Team by participating in regular meetings with supervisor, site team, and department as well as trainings and development opportunities as assigned.
  • Maintain a working knowledge of San Diego’s domestic violence providers. Foster and maintain constructive working relationships with PPPSW staff, law enforcement, and key community members.
  • Maintain positive working relationships with services that provide culturally competent engagement to a variety of different populations and language needs, including American Sign Language.

3. Administrative Responsibilities

  • Maintain client confidentiality by protecting client information and ensuring that appropriate paperwork is understood and completed by clients (e.g. consent for services forms and release of information forms when collaborating with other programs/entities). Adhere to agency policies and protocols related to the security of electronic client service records.
  • Maintain the highest levels of accuracy in record-keeping and reporting, ensuring that all client records and documentation of outreach, training, and other work tasks are complete and up-to-date, in accordance with CCS protocols, and submitted to supervisor as directed.
  • Accurately document time worked using designated electronic time-keeping program and submit electronic timesheets and personnel paperwork according to agency standards and due dates.
  • Assist in evaluation of the Domestic Violence and Health Care Partnership Program in conjunction with the DV Victim Advocacy Manager. Actively participate in monthly and yearly compilation of data for reports.
  • Maintain an up-to-date shared business calendar as directed.
  • Carry out other duties as necessary to ensure organizational success. All CCS staff members are encouraged to be flexible and responsive to changes in scope of duties.

Essential Job Requirements:


  • Minimum bachelor’s degree in social work, counseling, criminal justice, or public health.


  • Minimum one (1) year experience with family violence intervention, case management, and/or crisis intervention.


  • Oral and written fluency in English and Spanish.
  • Completion of 60-hour California Emergency Management Agency-approved Sexual Assault/Domestic Violence Crisis Intervention Training required (or must complete upon hiring).
  • Strong oral and written communication skills and positive interpersonal relationship skills.
  • Adaptability and flexibility while working in a dynamic work environment.
  • Knowledge of domestic violence and sexual assault issues and their impact on families.
  • Proficiency in MS Word, Excel, and Outlook, as well as internet research. Comfort in computer network environment.
  • Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity, sexual orientation, abilities, and religious backgrounds. Ability to work collaboratively in an ethnically, linguistically, and culturally diverse environment.


  • Experience with developing and enhancing community collaborations.
  • Experience as a trainer preferred.
  • Demonstrated ability to use electronic information management systems to document client services.


  • Commitment to CCS’ mission, vision, and values.
  • Capacity to balance and provide self-care while meeting the demands of a crisis-focused position.


  • Must clear Live Scan criminal background check.
  • Must maintain personal cell phone for work-related purposes.
  • Must have reliable transportation available for work-related purposes, a valid California driver’s license, and proof of automobile insurance.


  • Ability to sit for prolonged periods.
  • Ability to work in domestic violence, sexual assault and stalking fields, which inherently create safety concerns at times.
  • Ability to drive personal vehicle to serve clients in various locations of San Diego County.

How to apply

Please send cover letter and resume to Afrah Abdulkader, Domestic Violence Victim Advocacy Manager, at email:

El Cajon, California
Center for Community Solutions (CCS)
Afrah Abdulkader

460 North Magnolia Ave., El Cajon, CA, 92020, US