Counselor/Case Manager

Under the supervision
of the Program Director, the counselor/case manager plans, organizes and
implements the recruitment and admissions process, supportive services,
casework management and crisis intervention on components of the program. Works in an integrated manner with other
program staff to provide for the supportive needs those participants present
while involved in the position assigned at Casa Central. Keeps records on services provided and
prepares other required program documentation.
Position involves traveling and visits to different neighborhoods. May be required to attend special agency
events or meetings that at any time may require adjustment in work hours other
than regular shift.

General Requirements:

Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills’ testing. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to perform the essential functions.


Bachelors Degree in related field preferred with a minimum of 1 to 2 years experience in case management; organization, initiative.

Language Skills:

Bilingual in English and Spanish. Ability to read and comprehend instructions as well as the ability to read and interpret documents. Ability to write reports and correspondence.


Computer Literacy & KSAs:

Group work knowledge, good communication skills (verbal and written). Ability to meet deadlines. Professional image and presentation at all times.


Mathematical Skills:

Basic mathematical skills are required. Will be required to calculate income for eligibility purposes.

Operating Environment and Working Relationships:

The person in this position will interact with program participants, Program Supervisors, Director of Program Services, Public Aid office staff, Case Managers, and other various members of Casa Central programs’ staff.

Chicago,, Illinois
Casa Central

1343 N. California, Chicago, Illinois, 60622, United States