General Overview: The Counselor/Case Manager will carry a caseload of up to 20 client families. The Counselor/Case Manager will deliver services to achieve the goals of the families and WIN, Inc. to prevent clients from becoming homeless. Please note: This position involves fieldwork.
- Conduct home and office visits
- Conduct intakes and assessments
- Develop individualized service plans, including relapse prevention plans
- Provide individual counseling/case management, group counseling and community building
- Connect clients with substance abuse treatment and collaborate with providers to ensure compliance
- Refer clients to other appropriate agencies and community resources for services
- Maintain/update case notes and other data in AWARDS database
- Work with clients on Public Assistance needs (ex: with WEP consultants and remaining sanctions)
- Maintain Supportive Housing goal of zero rental arrears for each client family
- Provide emergency and crisis intervention
- Complete eligibility documentation as required by WIN, Inc. and HUD
- Assist families with achieving goals of self-sufficiency and NON Supportive Housing
- Attend program meetings, agency meetings, and staff training as agreed upon with the Program Director
- Assist with the coordination and planning of special events
- Complete all Divisional Reports using Excel
- Assist clients in ways needed to maintain attendance in programming
- Work with the entire family to improve family functioning
- Perform program objectives in accordance with all Supportive Housing protocols
- Meet contractual goals and objectives, including workshop attendance for Heads of Households
- Complete other tasks as needed
Minimum of Bachelor's Degree in Human Services or related field; Certified Alcohol and Substance Abuse Counselor (CASAC) or LMSW/LCSW with experience in substance abuse.
Knowledge of working with families and the issues of homelessness and substance abuse; Familiarity with social services setting and working with clients on vocational issues; Familiarity with PA policy and procedure.
Experience with leading groups and developing group curriculum; Experience with Standardized assessment tools.
Excellent organization, verbal and written communication skills with intermediate computer skills; Must be able to work within a team.
Some evening hours required; Bilingual English/Spanish preferred
AN EQUAL OPPORTUNITY EMPLOYER M/F/D/V
Mildred Rivera, Regina Wadkins, Pamela Hawkins
firstname.lastname@example.org, email@example.com, firstname.lastname@example.org
115 West 31st Street, New York, NY, 10001, US