Coordinator of Therapeutic Mentoring

Description:  Do you remember a positive adult role model growing up? Here’s an opportunity to inspire, supervise and manage a team of mentors making a difference in kids’ lives.

Coordinator of Therapeutic Mentoring will serve as a support to the Director of IHT/TM to specifically assist in carrying out the TM Performance Specifications and oversee the Therapeutic Mentoring staff.  The Coordinator will have operational oversight from the Director of Mentoring Services to ensure consistency with other NBH mentoring programs and will participate in division-wide meetings and trainings to support ongoing development and quality improvement of mentoring programs.

Provide supervision to mentors (group and 1:1).

Be available to therapeutic mentors via telephone for consultation.

Ensure all staff follows the Medical Necessity Criteria, Performance Specifications, and Service Definitions as set forth by the state for mentoring.

Oversee intake and authorization. Call to obtain authorization for services as needed.

Oversee assignment of cases and management of waitlist.

Assist in hiring process of new therapeutic mentors; interviewing, orientation, and training.

Ensure staff fulfills all the requirements per Performance Specifications and that documentation of such is in place.

Coordinate and ensure timely completion of Quality Assurance record audits and other Quality Management activities.

Monitor productivity of employees.

Carry mentoring cases as needed.

Outreach to community providers to develop and foster solid working relationships and awareness of mentoring as a service.

Participate in monthly System of Care meeting and other meetings as assigned.

Generate timely and accurate reports as needed.

Other duties as assigned.

The qualified candidate is a licensed clinician LICSW or LMHC, (LCSW considered) with specialized training and experience in child/adolescent issues, child-serving agencies (e.g. DYS, DCF, DMH, DDS, DESE), mental health, family-centered treatment, strengths-based interventions, and Wraparound planning process consistent with Systems of Care philosophy.  Supervisory experience required.  In addition, the qualified candidate must be organized and have a good working knowledge of computers and standard computer programs such as Word, Excel, and PowerPoint.  This position will be multifaceted (including direct service with youth and families, supervision of staff, and management/administrative tasks) and as such will require an individual who enjoys utilizing different skills, is able to prioritize tasks, and switch gears easily.

Must be able and willing to transport persons served.  As such, all qualified candidates must have a valid driver’s license, good driving record, and reliable vehicle.  Travel and an ability to meet key stakeholders, including persons served, in a variety of outreach and community settings is required.

Haverill, Massachusetts
Northeast Behavioral Health
Kathie Ballou