Clinical Case Manager

Job Announcement

Position: Clinical Case Manager, Centennial Place

Summary: Conducts ongoing tenant engagement to encourage participation in support services. Engagement includes welcoming tenants to their new community, establishing trust through relationship building, assisting them with understanding the services that are available and with accessing those services. Perform all clinical services requested by tenants that are within his or her scope of practice. Provide the coordination of care for any tenant requesting those services and who currently does not have another clinical service provider. Support community building through participating in and leading social activities, support groups, substance abuse workshops, and providing educational opportunities.

Duties and Responsibilities:

  • Conduct biopsychosocial and psychoeducational assessments on tenants.
  • Develop individualized treatment plans for tenants. Meet with each tenant on regularly scheduled basis and document progress and strength in progress notes.
  • Facilitate individual, couples, and family therapy sessions.
  • Transport tenant as needed to essential appointments that support their wellbeing.
  • Assist tenant in navigating and abiding by their lease obligations and house rules. Provide advocacy and assistance for tenant during lease violation, and assist tenant with identifying needed behavioral changes or substance abuse treatment.
  • Assist tenant in navigating, gaining, and maintaining financial, social, and medical services.
  • Assist tenant with their mental health needs by providing clinical services and support.
  • Coordinate on-site recreational, social and community-building activities; support groups; substance abuse workshops, and educational opportunities such as computer classes, speakers, etc.
  • Provide documentation that establishes the person’s eligibility for services and the provision of services required by the Federal Department of Housing and Urban Development regulations and guidelines.
  • Help tenant access community resources in Pasadena in order to meet their needs.


  • A master’s degree in Social Work (MSW) or equivalent clinical degree and licensure.
  • Knowledge of the Diagnostic and Statistical Manual of Mental Disorders (DSM) treatment interventions.
  • Understanding of modalities of treatment; family dynamics and system theory; recovery model principles and practices.
  • Knowledgeable about transitional and permanent housing resources throughout L.A.County.
  • Knowledge of the dynamics of chemical dependency, mental disorders and the effects of homelessness and ability to conduct workshops for residents on these subjects.
  • Two years experience in working with homeless or very low income individuals, persons with substance abuse issues or mental illness.


How to apply

Apply online at Employment Opportunities are featured under the “Who We Are” tab.

Pasadena, California
Union Station Homeless Services

825 E. Orange Grove Blvd., Pasadena, CA, 91104, US