Case Manager - Refugee Services


The purpose of Refugee Case Management is to empower refugees towards self-sufficiency and promote successful integration into the community. The primary avenues for achieving this goal include (1) linking clients with resources to meet health and mental health, emergency assistance, and cultural adjustment needs and (2) providing limited financial assistance for eligible clients within their first eight months of arrival.

The purpose of a Case Manager is to conduct comprehensive intakes and assessments of client needs; develop, implement, monitor, and evaluate individualized service plans with each client; and to link each client with appropriate community supports to ensure their progress towards the individualized service plan goals.


  • Performs comprehensive assessments on clients according to established standards. Assesses to determine the barriers to self-sufficiency and case management needs such as personal and family adjustments, finances, food, clothing, housing, and health.
  • Develops and implements individualized service plan with the client to address identified needs within established time frame.
  • Monitors and evaluates client progress and adjusts service plan and/or delivery as necessary.
  • Empowers client towards cultural acquisition and comprehension of the new community through an understanding of self, personal situation, and client’s responsibility for adjusting to new life in local community.
  • Completes all necessary documentation to ensure compliance with funding requirements, licensing requirements, COA standards, and agency quality assurance standards. Secures supplementary information in the case file related to client barrier removal such as medical, psychological, and social factors contributing to client’s situation.
  • Advocates for clients with service providers or agencies and in the community.


  • Bachelor’s degree in Social Work or related field and one year experience in social services or a combination of education and experience.
  • Bilingual skills in a common client language are preferred, including but not limited to Arabic, Burmese, Chin, Nepali, Somali, or Swahili.
  • Must have reliable transportation, a current Texas driver’s license, and evidence of auto liability insurance. Must be willing to transport clients in his/her car.


Regular office hours are 8:00 am to 5:00 pm, Monday through Friday. The work location is the Catholic Charities office at 249 West Thornhill Drive in Fort Worth, Texas.

How to apply


Interested persons should fax or email a cover letter, resume, & salary requirements to:

Catholic Charities, Diocese of Fort Worth, Inc.

Attn: Human Resources

249 West Thornhill Drive

Fort Worth, TX76115

Fax: (817) 535-8779


Please place the position in which you are applying for in the Subject line.

No agencies please. *If you are an agency please respect our request of no cold calling as we are very busy and will not consider any approach over the phone or email.

Due to the volume of responses, only qualified parties will be contacted.

No phones call, please.

Date Posted: 4-30-2014

Open until filled.

Fort Worth, Texas
Catholic Charities, Diocese of Fort Worth, Inc.
Human Resources
Fax: (817) 535-8779
249 West Thornhill Drive

Fort Worth, TX 76115