Case Manager & Outreach Coordinator - PSOL

TITLE: Case Manager & Outreach Coordinator
Department: Youth Services
Reports to:
LGBTQ Program Director & Director of Youth services
Full ; Time (35 hours/week) Direct Services: (Mon ; Fri & occassional Saturdays: must be flexible with work hours 10-6/ 11-7/ 12-8)
$40,000 annually- Plus excellent benefits
APRIL 2014
Project S.O.L. [Speak Out Loud]: Advocacy Services for LGBTQ Youth, their families & communities
* Provide a safe, supportive space in which youth & young adults can explore their feelings, learn communication skills and gain a sense of self-identity, and develop self-esteem.
* Promote leadership development & skill building
* Provide a nurturing environment to assist LGBTQ youth and their families
* To educate the broader LES and NYC community on LGBTQ issues
Job summary: Responsible for the day-to-day operation and implementation of Health & Human Services for LGBTQ youth, families and community initiatives.
EDUCATION, EXPERIENCE and SKILLS REQUIREMENT ·Must have knowledge of and complete comfort with LGBTQ population and issues
·Bachelors degree required (psychology, social work/ counseling), Masters preferred
·Ability to engage young people and adults in educational activities
·Experience building trust and sustaining solid relationships with young people
·Excellent organizational skills.
·Strong sense of staff-client boundaries
·Good problem-solving skills
·Strong interpersonal skills
·Must be detail oriented and have the ability to demonstrate good follow through skills
·Excellent computer skills (MS Word/Excel)
·Good verbal and written communication skills
·Bilingual a plus (Spanish)
= ESSENTIAL DUTIES AND RESPONSIBILITY ·Case management of program participants (30 youth)
·Conduct individual and group counseling for program participants as needed
·Outreach to other agencies, CBO’s and schools
·Facilitate street outreach around NYC (Christopher St. Pier, etc.)
·Assist with single stop benefits intake and referrals (as well as referral tracking)
·Supervise program participants and coordinate activities and field trips
·Implement and facilitate activities and support groups for program participants and their families
·Attend all necessary trainings and conferences for program effectiveness
·Ensure that goals, objectives, and contract deliverables of all contracts and grants requirements for program are met and documented accurately (monthly reports, data entry, etc).

How to apply

Please send an email using subject header “Case Manager-Outreach Coordinator” with your 1) resume, 2) cover letter outlining how your skills and experience meet the requirements of the position and how you heard of this opportunity, and 3) three professional references (at least one from a former supervisor) to: Ms. Ashwini Hardikar, Assistant Program Director.


No phone calls, please.


New York City, New York
Grand Street Settlement
Ms. Ashwini Hardikar, Assistant Program Director.