This position provides strength-based case management for the OIC/DC TANF (Temporary Assistance for Needy Families) customers. The case manager is responsible for studying, assessing, analyzing, assisting, motivating and coordinating the various services needed by the customer. The role of the case manager is of extreme significance when it comes to making available those services that the customers are in need of based on challenges and barriers that they face such as physical and/or mental health, any form of abuse or addiction, problems related to family instability, financial literacy and poverty related issues, just to name a few. Ultimately, the case manager works with the customers and serves as a mediator so as to ensure that they complete their training, if needed, and receive all possible services needed for their wellbeing and self-sufficiency. The Case Manager is responsible for:
- Developing and placing qualified participants into full-time jobs.
- Providing follow-up services with customers and employers.
- Developing OJT slots.
- Working with other team members with the assessment process.
- Writing comprehensive case notes on a monthly basis, or more frequently as needed, for each customer on their caseload.
- Counseling customers and providing group educational and vocational guidance services.
- Assisting customers in understanding and overcoming social, emotional, and economic barriers.
- Providing follow-up on individual customer activities aimed at attaining goals and overcoming barriers.
Completion of a Bachelor’s Degree in sociology, psychology, education or related field, a minimum of two years experience counseling persons with multiple barriers to employment, computer savvy, attention to detail, ability to enter case notes and other data into the computer, must have an excellent track record with accomplishments of serving persons with multiple barriers, good oral and written communication skills or any equivalent combination of acceptable training and experience.
Salary: $40,000 annually + Commission
Weekly Hours: 40 Hours per Week, Monday ; Friday, and other scheduled activities as needed
Benefits: Full Benefits
Program Directors DyAnne Little , Lisa Washington
DLittle@oicdc.org , LWashington@oicdc.org
3016 Martin Luther King Jr. Ave SE, Washington, DC, 20032, US