Bilingual Case Manager (Community Access Services)

Case Managers provide intake; coordinate and monitor the assessment, treatment/intervention planning process and follow-up for each client; serve as an advocate and liaison for and on behalf of client. Specifically for the Community Access Services clients, the Case Manager will provide direct services to individuals and families to support the goal of moving clients towards greater self-reliance and integration into their community.

Job responsibilities include:

  • Conduct client needs assessment to determine individual client strengths, needs, resources and support systems
  • Provide clients with short-term services including cultural orientation, crisis interventions, interpretation, planning and problem solving towards self sufficiency
  • Average a case load of approximately 45 ; 50 cases; manage caseload of long term clients including the development of client-centered service plans based on information gathered during assessments, consultations, and evaluations
  • Research and coordinate internal and external resources that support client’s needs and service plans
  • Complete appropriate and timely documentation of services provided (e.g. progress notes, outcomes) using NVFS-approved software
  • Maintain client files in accordance with program/licensing/state and NVFS guidelines
  • Ensure operations and delivery of services are effective, efficient, and in compliance with all external regulatory standards and professional code of ethics

Education and experience required:

  • Bachelor’s degree in Social Work or other human services field from an accredited college or university required
  • Fluency in English and Spanish required
  • At least two (2) years experience providing case management in human services environment
  • Proficiency in Microsoft Office Suite
  • Successful completion of background checks required upon hire

Northern Virginia Family Service is a private, non-profit human service organization with a $33 million annual budget, 350 employees, 1,500 + volunteers, and offices located throughout northern Virginia. Serving nearly 36,000 children and families, our programs encompass seven core service areas: safe and stable housing, access to affordable health care, emergency services, workforce development, legal services, and early childhood and youth development. Northern Virginia Family Service is an Equal Opportunity Employer.

This description is intended to describe the essential job functions and requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified.

This is a full-time benefited position located in Arlington

How to apply

Please submit letter of intent and resume to

Arlington, Virginia
Northern Virginia Family Service