STEPS to End Family Violence (STEPS) is a program of Edwin Gould Services for Children and Families. Founded over 25 years ago with a staff of 2, STEPS now reaches over 5,000 New Yorkers each year through a variety of programming focused on the prevention of gender-based violence, as well as advocacy and healing for the survivors of such violence. Our cornerstone program is an Alternatives to Incarceration program, unique in the country, which works with survivors arrested on charges related to their histories of abuse. We have expanded since then, allowing us to provide a full range of holistic services to survivors of abuse, including the Relationship Abuse Prevention Program (RAPP); the Teen Accountability Program; and clinical and civil legal programs for adult, teen, and child survivors of abuse.
The incumbent is responsible for administrative and programmatic oversight for the Alternative to Incarceration program including directing day-to-day activities such as intake, psycho-social assessments, individual and group counseling, coordination of court compliance mandates and documents, and community networking. Individual supervision is provided on a regular basis to all program staff and interns. Work is performed under the supervision of the Director.
- Assists the Director of the STEPS Program in monitoring program effectiveness, including coordinating intake and assessment, planning, compliance with courts, regulatory/funding agency guidelines and evaluation of the ATI program.
- Promptly addresses all safety and protection needs of the women and families; immediately reports and addresses unsafe or reasonably suspicious situations (e.g., abuse, neglect and exploitation) that become apparent during client interactions; takes reasonable precautions to eliminate risks.
- Coordinates court dates; ensures that statistical and other court compliance reports for the funding agencies are completed and submitted in a timely manner; ensure that court and other mandates are carried out.
- Regularly audits all staff case management records to confirm that case history information, progress notes and other required documents are appropriately updated, accurate and compliant with funding mandates, record-keeping, quality and reporting guidelines.
- Attends administrative details for the program; ensures confidentiality of records; conducts regular staff meetings and briefing sessions; interpret and enforce policy; assists with providing administrative support in the absence of the Director.
- Provides clinical and case management supervision to clinical staff and interns assigned to the ATI Program; approves intervention plans; assists in resolving complex case management issues; conducts one-on-one supervisory sessions for all staff and interns; works collaboratively with faculty of sponsoring educational institutions to train and evaluate interns.
- Ensures that ATI staff appropriately counsel and engage clients; monitors compliance with case contact requirements; and ensures that incarcerated women and domestic violence survivors understand their rights and have access to benefits and entitlements. Ensures that indicated services are provided to clients to enable them to regain control of their lives and function as empowered, economically and socially sufficient members of the community.
- Assists staff to utilize legal, social, housing, educational, employment, and other resources which will enable clients to effectively navigate the criminal justice and social service systems; familiarizes clients with court and social service requirements; intervenes to provide clients access to their children; refers women to programs and resources that can serve as advocates.
- Supervise, train and evaluate staff: Manage the performance of employees; assess training and development needs of staff, assist with in-service training; evaluate job performance; appropriately addresses performance problems.
- Ensures that staff have the necessary supports to respond to client needs; responds to work-related stress of staff and interns addressing highly charged social service and criminal justice situations.
Training & Outreach
- Interfaces and collaborates with community task forces, and coalitions. Networks with community resource groups and maintain linkages in support of the Alternatives to Incarceration program. Able to mobilize resources, coordinate linkages and expedite the client's access to services; participates in community outreach activities
- Participates as a responsible member of the STEPS management team; maintains positive relationships with Edwin Gould constituency, e.g., clients, representatives of funding/regulatory groups, colleagues and service providers; helps identify risks to the Agency and takes measures to minimize/eliminate exposure.
- Graduate degree in Social Work, Law, or related field from an accredited graduate program.
- Licensure in chosen profession (ie: LC/MSW)
- Completion of SIFI
- At least three years of documented satisfactory supervisory experience working with an adult population.
Skills & Competencies:
- Experience with incarcerated women and/or the criminal justice system preferred.
- Knowledge and understanding of domestic violence required.
- Excellent interpersonal, speaking, and writing skills; and ability to apply these skills in diverse situations
- Demonstrated commitment to social justice, human rights, or women's issues
- Proficiency working with individuals of diverse backgrounds and lifestyles.
- Excellent problem-solving, programming, and organizational skills.
- Ability to meet time frames and ensure that services are provided in a timely and professional manner.
- Working knowledge of compliance and quality assurance standards.
- Ability to manage people and financial resources responsibly.
- Spanish speaking preferred but not required.
How to apply
To apply please send a resume, cover letter and writing sample indicating "ATI Program Manager" in the subject line to:
Sara Weston, LMSW
Manager, Social Work Services
No calls please