Asst. Director of Social Services

Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a 120-year-old settlement house that provides an extensive array of effective and integrated servicessocial, educational, legal, health, housing, mental health, nutritional and fitnesswhich significantly improve the lives of 20,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our constituents include older adults, homeless and formerly homeless adults, children and families, recent immigrants, disabled persons, adult learners and thousands more. Our programs–staffed by social workers, educators, public interest lawyers, Social Workers, advocates and many, many others–include an Early Childhood Center, RealArts After School Program and Summer Camp, Women’s Mental Health Shelter, permanent supportive housing residence, two Senior Centers, transportation program for seniors, social adult day program, case management program for frail seniors, Food Services, Legal Advocacy Department, Visual and Performing Arts, Fitness & Aquatics, Adult Education and more. For more information on Lenox Hill Neighborhood House, please visit our website at

The Assistant Director, Social Services will be a key team member at the Center @ Lenox Hill Neighborhood House, one of the City’s Innovative Senior Centers. The Center @ Lenox Hill Neighborhood House provides an incredible array of expansive programming that attracts 400 seniors from diverse backgrounds and abilities (from the very active to the very frail) 365 days a year8 a.m. to 8 p.m.while providing a broad range of invaluable public health, case management, fitness and aquatics, health and wellness, arts and culture, education and socialization activities.

The Assistant Director, Social Services must be adept in understanding the concerns of our older adult clients and possess a familiarity of the specific issues that our members often face ; medical, mental health, and/or economic. S/he will provide social services/case assistance to our members on issues relating to health benefits, senior services, housing and economic supports; conduct initial member intakes and mental health assessments; lead clinical discussion groups; implement appropriate programming; and work closely with our Center Advisory Council, a group of Center members elected by their peers, who meet regularly to provide guidance about ways to further improve the operations of the Center and its activities. The Assistant Director, Social Services will also have the primary responsibility for addressing member complaints, emergency situations and resolving Center conflicts in an appropriate and professional manner.

In addition to coordinating all Center social services, the Assistant Director, Social Services will help administer day-to-day operations of the Center @ Lenox Hill Neighborhood House and ensure they are conducted in accordance with our high performance standards and government regulations. In addition, the Assistant Director, Social Services will work closely with Neighborhood House staff from a variety of departments and disciplines as well as staff from other local senior service providers in the community. It is essential that this individual possess the interpersonal skills to work effectively with many diverse backgrounds.


TheAssistant Director, Social Services should have experience working with older adults and be experienced with many of the needs this population faces daily. S/he will have a combination of supervisory, managerial, administrative and direct service skills and a commitment to working with older adults to improve their quality of life. TheAssistant Director, Social Services will be extremely compassionate, understanding, energetic, organized and self-motivated, and also be creative and thoughtful in how to address clients’ needs. S/he will have excellent communication and team-building skills, a collaborative nature and experience in a not-for-profit setting. S/he must be willing and able to work a full-time, flexible schedule which will include weekends and some holidays. A Masters in social work, public health, counseling or psychology, and applicable work experience is required.


How to apply

Please email a resume and cover letter explaining your interest in the position and qualifications to Applications will be accepted on a rolling basis until the position is filled. No phone calls please.

New York City, New York
Lenox Hill Neighborhood House

331 E. 70th Street, New York, NY, 10021, US