# 4159 - Behavioral Health Patient Coordinator (Mental Health/Substance Abuse)

The 1199SEIU Benefit & Pension Funds provide comprehensive health, pension, and quality of life benefits to unionized workers represented by 1199SEIU United Healthcare Workers East. We are among the largest labor-management funds in the nation, covering 400,000 members and their families.

If you’re ready for the brightest career future, join us in this excellent opportunity to showcase your talents. We are currently seeking an experienced Behavioral Health Patient Coordinator (Mental Health/Substance Abuse) for our Member Assistance department.


  • Interface, educate, advocate, and coordinate with institutions, providers, community resources, 1199SEIU Funds, members, and the Member Assistant Program (MAP) social workers to help maintain client stability in the community and to assure utilization of the appropriate level of care and adjunct services
  • Work closely and support the MAP social workers to coordinate discharge plans and follow-ups with members
  • Communicate with institutions and members who have been admitted for a behavioral health (Mental Health and Substance Abuse) admission, including but not limited to site visits to institutions
  • Advocate for members with regards to the mental health system and help navigate medical systems, and assist through concrete (non-clinical) barriers to treatment
  • Assist with making connections with points of service delivery systems. Act as liaison between the Fund, community, and providers; coordinate with systems to ensure smooth access to services
  • Improve and enhance communication and relationships with providers to increase bilateral understanding of availability of services and programs, and to ensure and increase access to services for members
  • Visit identified members at the institution where they are hospitalized to reinforce discharge plans and provide information about MAP telephonic support program.
  • Perform special projects and assignments as directed by management


  • Bachelor’s Degree in Health or Social Sciences preferred or equivalent years of work experience; plus
  • Minimum three (3) years experience in the Mental Health and Substance Abuse Services setting or field
  • Demonstrated experience and understanding of behavioral health systems
  • Proficient in Word and Excel
  • Excellent communication, interpersonal, leadership, and teamwork skills; ability to build relationships with members, providers, community services and medical professionals
  • Good organizational skills, and ability to multi-task
  • Bilingual Spanish a plus
  • Strong attention to detail with ability to work well independently
  • Must meet performance standards including attendance and punctuality

How to apply

We offer a competitive salary, an excellent fully employer-paid comprehensive benefits package and talented professional colleagues. For consideration and to apply, please visit us at www.1199SEIUBenefits.org click on “About 1199SEIU Funds” and “Jobs”. Please mention you saw this ad in Idealist. We are an Equal Opportunity Employer.

New York City, New York
1199SEIU Benefit & Pension Funds