A process for client feedback and therapist accountability

Joel Nathan Glenn Wixson (1999)

Following and expending upon the work of Nylund and Thomas (1997), this paper will present and examine the utility of a process called a "Check In." The Check In is a brief conversation conducted at the end of therapy sessions in which clients can comment on their experience of the session itself. The Check in is examined in the context of a "Client Experience Interview," a discussion of clients' experience of these Check Ins, conducted at the completion of therapy. I will present clients' descriptions of their experience of the Check Ins through edited transcripts, and discuss the perceived effects of the Check Ins on both myself and the clients. It is my belief that these Check Ins are useful to therapy and have a beneficial outcome for both client and therapist, particularly regarding issues of power between them.